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Lucid integration for Intercom
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 Dependencies

Development

~> 12.3
~> 3.8
= 0.67

Runtime

 Project Readme

lucid_intercom

Installation

Add the gem to your ‘Gemfile’:

gem 'lucid_intercom'

Usage

Configure the default API credentials

LucidIntercom.configure(
  access_token: '...',
  admin_id: 123456,
  app_id: '...',
  app_prefix: '...',
  secret: '...',
)

Here, ‘app_prefix’ is the snakecased app name, e.g. ‘smart_order_tags’.

Alternatively load the configuration from a Ruby file. The Ruby file is evaluated and should return a hash.

LucidIntercom.configure_from_file('config/intercom.rb') # the default path

When loading from a file, any environment variables matching the upcased key with the prefix ‘INTERCOM_’ will override values in the file. For example ‘INTERCOM_APP_ID=...’.

Render the browser snippet

LucidIntercom::RenderSnippet.new.(shopify_data, app_data)

This returns an HTML string which you can use in your view layout.

See the source code for documentation of arguments.

Send an event

When a user installs/uninstalls the app, or changes their plan:

notify = LucidIntercom::NotifyInstalled.new

notify.(shopify_data, new_plan)

notify = LucidIntercom::NotifyUninstalled.new

notify.(shopify_data)

notify = LucidIntercom::NotifyChangedPlan.new

notify.(shopify_data, new_plan)

Note that the shopify_data hash for uninstalled events cannot be read from the API (as the access token is invalid at this stage). You should use the data hash provided with Shopify’s ‘app/uninstalled’ webhook instead.

Plan names

For installed apps, yet to subscribe to a plan, use ‘pending’.

For apps with a single paid plan, use ‘subscribed’.

For free apps, use ‘free’.

For partner-friendly app installs, use ‘partner’.

Custom events

To define a custom event, subclass LucidIntercom::Event. See the source code for documentation, and existing subclasses:

  • LucidIntercom::NotifyChangedPlan
  • LucidIntercom::NotifyInstalled
  • LucidIntercom::NotifyUninstalled